The first week of an online course is very important for both the instructor and the learners regardless of the subject area, program, or level. Clarity is required because the students many not know how to utilize all the online course functions and features, or may be nervous if they have never taken an online class before. Be sure to be very clear on class policies, such as when and how to submit assignments. Some strategies that help the students feel less isolated are including a welcome page or email before the class starts and then having the students introduce each other can help guide how the rest of the class will run as students make connections to their classmates.
Including a general area to discuss things unrelated to a class such as weather, travel, pets is suggested so as to maintain a social connectiion that is often missing in online courses. It is also very important to clearly outline the rules of netiquette. Let the students know how you want them to frame communications and the tone that is comfortable to all class members. Have a clear organizational structure. For example, the syllabus should be very clearly outlined with dates and deadlines.
When facilitating the class, keep learners actively engaged in thinking about the course content through a variety of strategies such as active participation. For example, you can post thought-provoking questions that do not have direct answers and lend themselves to prompting even more questions and debate.